1. Acceptance and Binding Agreement

By accessing, browsing, or using any feature or service of SnapRookies.org, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy, Cookie Policy, DMCA Policy, and Disclaimer, all of which are incorporated herein by reference. This agreement takes effect immediately upon your first use of our services.

These Terms constitute the entire agreement between you and SnapRookies regarding the use of our services and supersede all prior agreements and understandings, whether written or oral, relating to such subject matter. Your use of the service following any amendment to these Terms will signify your consent to such changes.

We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. Material changes will be communicated through prominent notices on our website, email notifications to registered users, or other appropriate means. Your continued use of the service after such modifications constitutes your acceptance of the amended Terms.

If you do not agree to any modification of these Terms, you must immediately cease using our services. It is your responsibility to review these Terms periodically to stay informed of any changes.

2. Comprehensive Service Description

SnapRookies.org is a comprehensive digital content platform providing multiple categories of services to users worldwide. Our services are designed to help users access, create, and manage digital content through various tools and features.

2.1 Video Downloading Services

We provide video downloading capabilities for publicly available content from numerous social media platforms including, but not limited to:

• TikTok: Download videos with or without watermarks, access original audio, download user profiles and slideshows
• Instagram: Download posts, Reels, Stories, IGTV videos, and profile pictures in high quality
• Facebook: Download videos, Stories, and Watch content in various quality formats
• Twitter/X: Download videos, GIFs, and images from tweets in original quality
• YouTube: Download videos in multiple resolutions and formats (subject to platform terms)
• Reddit: Download videos and GIFs from Reddit posts and comments
• Pinterest: Download images and videos from pins in original resolution
• Vimeo: Download videos from publicly available Vimeo content
• Snapchat: Download public Stories and Spotlight content
• Likee: Download videos and effects from the Likee platform
• LinkedIn: Download videos from public LinkedIn posts

Video downloading features include multiple quality options (SD, HD, Full HD, 4K where available), format conversion, watermark removal technology, audio extraction, thumbnail generation, and batch processing capabilities. Download speeds and quality depend on source material, platform restrictions, and server availability.

2.2 AI-Powered Content Generation Tools

SnapRookies provides advanced artificial intelligence tools for content creation, powered by leading AI providers including OpenAI, Replicate, Google Gemini, and other third-party AI services:

Text-to-Video Generation: Transform text prompts into video content using AI models. Features include customizable duration (2-10 seconds), resolution options (480p to 1080p), multiple AI model selection (Luma AI, Runway ML, MiniMax, Kling AI), style presets (cinematic, anime, realistic), camera movement controls, and aspect ratio options (16:9, 9:16, 1:1). Videos are generated based on text descriptions with varying processing times from 30 seconds to 5 minutes depending on complexity and model selection.

Text-to-Image Generation: Create images from text descriptions using AI models including DALL-E 3, Stable Diffusion, Midjourney API, and Flux models. Features include customizable dimensions, style modifiers (photorealistic, artistic, cartoon, oil painting), quality settings (standard, HD), negative prompts for unwanted elements, seed values for reproducibility, and batch generation capabilities. Images are generated in seconds to minutes depending on resolution and model complexity.

Text-to-Audio/Speech Generation: Convert text into natural-sounding speech using advanced TTS (Text-to-Speech) models. Features include multiple voice options (male, female, various accents and languages), emotion and tone controls (happy, sad, excited, professional), speaking rate adjustments (0.5x to 2x speed), pitch modifications, multiple output formats (MP3, WAV, OGG), language support for 50+ languages, voice cloning capabilities, and background music mixing options.

AI Video Enhancement: Improve video quality using AI upscaling and enhancement technologies. Features include resolution upscaling (up to 4K), frame rate interpolation (creating smooth 60fps from 30fps), noise reduction, color correction, stabilization, face enhancement, and artifact removal. Processing times vary from 2-20 minutes per video depending on length and enhancement level.

Background Removal: AI-powered background removal for images and videos with precision edge detection, automatic subject identification, green screen replacement, and transparent background export.

Lip Sync Generation: Create realistic lip-synchronized videos by matching audio to video content using advanced AI models for entertainment and creative projects.

UGC (User-Generated Content) Tools: AI-powered tools for creating user-generated content including automated video editing, template-based content creation, and style transfer capabilities.

Profile Picture Generation: AI-generated profile pictures and avatars using various artistic styles and customization options.

Virtual Fashion Try-On: AI technology allowing users to virtually try on clothing items by uploading their photos.

AI Thumbnail Generator: Automatically create engaging YouTube thumbnails using AI analysis and design principles.

Video Idea Generator: AI-powered brainstorming tool that generates creative video ideas based on your niche, audience, and content goals.

Username Generator: AI-assisted tool for generating unique, memorable usernames for social media platforms.

Hey Rookie AI Chat: Interactive AI assistant powered by advanced language models (GPT-4, Claude, Gemini) providing conversational support, content strategy advice, technical assistance, and creative brainstorming. Features include context-aware responses, multi-turn conversations, file attachments support, code generation, web search integration, and specialized knowledge in social media marketing and content creation.

2.3 Cloud Storage and File Management

We provide cloud storage solutions for managing your downloaded and generated content:

• Secure cloud storage with encryption at rest and in transit
• Storage quotas based on subscription tier (Free: 1GB, PRO: 10GB, PRO Extra: 50GB)
• File organization with folders, tags, and search functionality
• File sharing capabilities with customizable access permissions
• Automatic backup of generated AI content
• Version history for edited files
• Cross-device synchronization
• Bulk upload and download capabilities
• File preview for images, videos, and audio files
• Integration with video editing and merging tools

2.4 Video and Audio Editing Tools

Built-in editing capabilities for downloaded and generated content:

• Video Trimming: Cut and trim videos to precise timestamps with frame-accurate controls
• Audio Extraction: Extract audio tracks from videos and convert to MP3, WAV, or AAC formats
• Video-Audio Merging: Combine video files with audio tracks, replace existing audio, sync audio with video
• Format Conversion: Convert between various video formats (MP4, AVI, MOV, WebM) and audio formats
• Compression: Reduce file sizes while maintaining acceptable quality levels
• Thumbnail Extraction: Extract frames from videos to use as thumbnails or preview images

2.5 Service Limitations and Dependencies

Our services are subject to certain limitations and dependencies that users must understand:

• Content must be publicly accessible without authentication requirements
• Private accounts, password-protected content, and age-restricted content cannot be accessed
• Service availability depends on third-party platform APIs and policies which may change without notice
• AI generation quality and results vary based on input quality, model limitations, and current technology capabilities
• Processing times vary based on file size, complexity, server load, and AI model availability
• Some content may be subject to geographic restrictions or platform-specific limitations
• Download speeds depend on source platform bandwidth, our server capacity, and your internet connection
• AI models may occasionally produce unexpected or inappropriate results despite safeguards
• Cloud storage is subject to fair use policies and may be restricted for excessive usage
• Temporary files are automatically deleted after processing to manage server resources

3. User Accounts, Authentication, and Subscriptions

3.1 Account Registration and Management

SnapRookies operates with both guest (sessionbased) access and optional user account registration via Supabase authentication:

Guest Access: Users can access basic features without registration using browser-based session management. Guest data is stored locally in browser storage and includes credit balance, download history (temporary), and basic preferences. Guest sessions are not synchronized across devices and may be lost if browser data is cleared.

Registered Accounts: Users may create accounts to access advanced features, cloud storage, subscription plans, and cross-device synchronization. Account creation requires providing a valid email address and creating a secure password. We use industry-standard authentication methods including email verification, password hashing with bcrypt, and optional two-factor authentication (2FA).

When creating an account, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information to keep it accurate and complete
• Maintain the security and confidentiality of your password and account credentials
• Be responsible for all activities that occur under your account, whether authorized or unauthorized
• Immediately notify us of any unauthorized access or security breach
• Not share your account credentials with others or allow others to access your account
• Not create multiple accounts to circumvent restrictions or abuse the service
• Not impersonate others or create accounts using false identities
• Be at least 13 years old (16 in the EU) or have parental consent

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or pose security risks. Account termination may result in loss of access to paid services, stored content, and credit balances without refund.

3.2 Subscription Plans and Billing

SnapRookies offers multiple subscription tiers with varying features and credit allocations:

Free Tier: Basic access with limited monthly credits, standard features, 1GB cloud storage, ads-supported experience, and access to basic AI tools. Free tier users receive 50 credits per month with renewal on the 1st of each month. Credits do not roll over between months for free tier users.

PRO Tier ($19/month): Enhanced access including 500 credits per month, 5GB cloud storage, priority processing queue, reduced ads, access to advanced AI models, higher quality AI generations, faster processing speeds, premium video formats, extended file retention, priority customer support, and credit rollover (up to 2 months of unused credits).

PRO Extra Tier ($49/month): Premium access including 2000 credits per month, 10GB cloud storage, highest priority processing, ad-free experience, access to all AI models and beta features, maximum quality AI generations, fastest processing speeds, all premium formats, unlimited file retention, dedicated customer support, and extended credit rollover (up to 6 months of unused credits).

3.3 Payment Processing and Billing Terms

All payments are processed securely through our third-party payment processor, DodoPay, which supports multiple payment methods including credit cards, debit cards, and digital payment methods. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis according to your selected billing cycle (monthly or annual).

Automatic Renewal: Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the renewal date. You will be charged the then-current subscription fee for the renewal period. We will send renewal reminders via email at least 7 days before the renewal date.

Price Changes: We reserve the right to modify subscription pricing with at least 30 days advance notice. Price changes will not affect active subscriptions until the next renewal period. Existing subscribers will be notified via email and will have the option to cancel before the new pricing takes effect.

Payment Failures: If a payment fails due to expired card, insufficient funds, or other reasons, we will attempt to process the payment up to three times over a 10-day period. If payment cannot be collected, your account will be downgraded to the free tier, and you may lose access to premium features and content stored beyond free tier limits. You will be notified via email of payment failures and given an opportunity to update your payment method.

Taxes: Subscription fees do not include applicable sales taxes, VAT, GST, or other taxes imposed by governmental authorities. You are responsible for paying all applicable taxes associated with your subscription. We will collect and remit taxes as required by law in applicable jurisdictions.

3.4 Cancellation and Refund Policy

You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of your current billing period, and you will retain access to premium features until that date. No refunds are provided for partial subscription periods, unused credits, or mid-cycle cancellations, except as required by law or in cases of service failure.

Refund Eligibility: Refunds may be granted in the following circumstances:

• Technical service failure lasting more than 7 consecutive days
• Unauthorized charges due to security breach or payment processor error
• Subscription cancellation within 48 hours of initial purchase (first-time subscribers only)
• Duplicate charges or billing errors
• Service not provided as described due to our error
• As required by applicable consumer protection laws

Refund requests must be submitted within 30 days of the charge through our support system. Refunds are processed to the original payment method within 7-14 business days of approval. Credits earned or used during the refund period are not refundable and will be deducted from any refund amount.

3.5 Credit System and Allocation

SnapRookies uses a credit-based system to manage service usage across all features. Credits are virtual tokens with no monetary value that cannot be purchased separately, sold, transferred, or exchanged for cash.

Credit Costs: Different services consume varying amounts of credits based on computational resources and processing complexity:

• Video downloads (standard quality): 1 credit per video
• Video downloads (HD/4K): 2-3 credits per video
• Image downloads: 1 credit per image
• Audio extraction: 2 credits per file
• Text-to-Video generation: 10-50 credits depending on duration and quality
• Text-to-Image generation: 5-15 credits depending on resolution and model
• Text-to-Audio generation: 3-10 credits depending on length and voice quality
• Video enhancement/upscaling: 20-100 credits depending on resolution and length
• Background removal: 5 credits per image, 30 credits per video
• Lip sync generation: 25-75 credits depending on video length
• AI Chat conversations: 0.1 credit per message (free with PRO plans)

Credit Earning: Additional credits can be earned through:

• Daily check-in bonus: 2 credits per day (consecutive day streaks earn bonuses)
• Referral program: 10 credits per friend who signs up and verifies email
• Social media engagement: 5 credits for following featured creators
• Content viewing: 3 credits for watching promoted videos
• Community contributions: Variable credits for helpful feedback and bug reports
• Special promotions and seasonal events

Credit Refunds: Credits are automatically refunded if downloads fail, AI generation produces errors, or services cannot be completed due to technical issues on our end. User-caused failures (invalid URLs, inappropriate content, policy violations) do not qualify for credit refunds.

We reserve the right to adjust credit costs and earning methods with 14 days advance notice. Existing credit balances will not be affected by such changes.

4. Acceptable Use Policy and User Conduct

Your use of SnapRookies services must comply with all applicable laws, regulations, and these Terms. You are solely responsible for ensuring that your use of the service is lawful and does not violate any third-party rights.

4.1 Permitted Uses

You may use our services for the following lawful purposes:

• Downloading publicly available content for personal, non-commercial use
• Creating backup copies of content you own or have rights to use
• Educational, research, or academic purposes in compliance with fair use doctrine
• Content creation projects where you have obtained appropriate permissions and licenses
• Personal archiving of content for legitimate purposes
• Creative projects using AI-generated content that complies with applicable laws
• Business use of AI tools for marketing, advertising, and content creation (with appropriate licenses)
• Portfolio and demo creation for professional purposes
• News reporting, commentary, and criticism in accordance with fair use principles

4.2 Prohibited Uses and Activities

The following uses and activities are strictly prohibited and may result in immediate account termination, loss of credits, and potential legal action:

Content-Related Prohibitions:

• Downloading copyrighted content without permission or valid fair use justification
• Accessing private, password-protected, or restricted content through unauthorized means
• Downloading content featuring minors in inappropriate contexts
• Creating, generating, or distributing illegal, harmful, or prohibited content
• Violating intellectual property rights, including copyrights, trademarks, and patents
• Commercial redistribution of downloaded content without proper licenses
• Mass downloading for content aggregation or republishing without authorization
• Using AI tools to create deepfakes for malicious purposes or non-consensual intimate content
• Generating content that infringes on personality rights or publicity rights of individuals

Technical Prohibitions:

• Using automated tools, bots, scrapers, or scripts to access the service without authorization
• Attempting to circumvent credit limitations, usage restrictions, or subscription requirements
• Reverse engineering, decompiling, or attempting to extract source code from our platform
• Interfering with or disrupting the service, servers, or networks
• Introducing viruses, malware, or malicious code
• Attempting to gain unauthorized access to our systems, user accounts, or databases
• Overloading our servers with excessive requests (rate limiting violations)
• Bypassing security measures, authentication systems, or access controls
• Using proxy services or VPNs to circumvent geographic restrictions
• Creating multiple accounts to abuse free tier benefits or promotional offers

Behavioral Prohibitions:

• Harassing, threatening, or abusing other users or our staff
• Impersonating others or creating accounts using false identities
• Engaging in fraudulent activities or payment disputes without cause
• Spamming, phishing, or engaging in deceptive practices
• Violating privacy rights by downloading or sharing personal information without consent
• Using the service for illegal activities including piracy, fraud, or criminal purposes
• Attempting to manipulate credit earning systems through fraudulent means
• Reselling or sublicensing access to our services without authorization
• Violating export control laws or international trade sanctions

AI-Specific Prohibitions:

• Generating content that promotes violence, hatred, discrimination, or illegal activities
• Creating AI-generated content for disinformation, propaganda, or manipulation purposes
• Using AI tools to generate spam, malicious content, or harmful outputs
• Attempting to bypass AI safety filters or content moderation systems
• Generating content that violates third-party AI provider terms of service
• Using AI-generated content for identity theft or impersonation
• Creating synthetic media intended to deceive or defraud others
• Generating content that infringes on copyrights or other intellectual property rights

4.3 Content Responsibility and Liability

You are solely and exclusively responsible for all content you download, create, generate, store, or distribute using our services. This responsibility includes:

• Ensuring you have legal rights to access and use all downloaded content
• Obtaining necessary permissions, licenses, and consents from content creators and rights holders
• Complying with platform terms of service for source platforms
• Respecting copyright laws, fair use provisions, and intellectual property rights
• Verifying that AI-generated content does not infringe on third-party rights
• Ensuring your use of content complies with applicable laws in your jurisdiction
• Any legal consequences, claims, or liabilities arising from your use of content
• Damages caused by your misuse of downloaded or generated content

We do not monitor, verify, or validate the legality, copyright status, or appropriateness of content you choose to download or generate. We are not responsible for how you use content after it leaves our platform. You indemnify and hold us harmless from any claims arising from your content usage.

4.4 Enforcement and Consequences

Violations of this Acceptable Use Policy may result in the following actions at our sole discretion:

• Warning and requirement to cease prohibited activities
• Temporary suspension of account access (7-30 days)
• Forfeiture of credits and subscription benefits without refund
• Permanent account termination and ban from the service
• Deletion of stored content and cloud storage data
• Reporting to law enforcement or relevant authorities
• Legal action to recover damages and costs
• Cooperation with copyright holders in DMCA and infringement cases

We reserve the right to investigate suspected violations, review user activity, and take appropriate action. Repeat offenders will face permanent bans. Serious violations may be reported to law enforcement without prior notice.

5. Intellectual Property Rights and Ownership

5.1 Our Intellectual Property

The SnapRookies platform, including but not limited to the website design, user interface, graphics, logos, button icons, images, software code, algorithms, data structures, databases, and all content created by SnapRookies, is owned by SnapRookies and protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Our trademarks, service marks, and logos (collectively "Trademarks") including "SnapRookies," the SnapRookies logo, and other brand identifiers used on our platform are the property of SnapRookies. You may not use, copy, reproduce, or imitate our Trademarks without our prior written permission. Unauthorized use of our Trademarks may violate trademark laws and constitute trademark infringement.

All rights not expressly granted to you in these Terms are reserved by SnapRookies. Nothing in these Terms grants you any right to use our intellectual property except as explicitly stated.

5.2 Third-Party Content and Platform Independence

SnapRookies is an independent service not affiliated with, endorsed by, sponsored by, or connected to any of the social media platforms we support, including but not limited to TikTok (ByteDance), Instagram (Meta), Facebook (Meta), Twitter/X (X Corp.), YouTube (Google), Snapchat (Snap Inc.), Reddit, Pinterest, Vimeo, Likee, LinkedIn (Microsoft), or any other third-party platform.

All platform names, logos, trademarks, and brand identifiers remain the exclusive property of their respective owners and are used solely for identification purposes to indicate compatibility and functionality. Our use of these names and marks does not imply any affiliation, endorsement, or partnership.

Content downloaded through our service remains the property of its original creators and copyright holders. We do not claim any ownership rights to user-downloaded content. Downloading content does not transfer ownership rights or licenses beyond what the original copyright holder provides.

5.3 AI-Generated Content Ownership

Ownership and intellectual property rights of AI-generated content are complex and governed by multiple factors including input contribution, AI model terms, and applicable law. By using our AI generation tools, you understand and agree to the following:

Your Rights: Subject to these Terms and applicable AI provider terms, you retain ownership of the text prompts, descriptions, and input materials you provide to our AI tools. You receive a license to use AI-generated outputs created through our platform for your personal or commercial purposes, subject to limitations below.

Our Rights: SnapRookies retains ownership of the AI platform, algorithms, models, and infrastructure used to generate content. We reserve the right to use anonymized and aggregated data from AI generation requests to improve our services, train models, and develop new features.

Third-Party AI Provider Rights: AI-generated content is created using third-party models from providers including OpenAI, Replicate, Google, and others. These providers maintain their own terms of service and intellectual property policies that apply to generated outputs. Some providers may claim rights to training data, generated outputs, or usage for model improvement.

Limitations on AI-Generated Content:

• AI-generated content may not be eligible for copyright protection in some jurisdictions
• Generated content may inadvertently resemble existing copyrighted works
• You are responsible for verifying that generated content does not infringe third-party rights
• Some AI outputs may be similar or identical to outputs generated for other users with similar prompts
• Commercial use of AI-generated content may require additional licenses or permissions
• You must comply with third-party AI provider terms when using generated content
• We do not guarantee uniqueness or originality of AI-generated outputs

5.4 User-Uploaded Content

When you upload files, images, videos, or other content to our service (including cloud storage, AI processing, or editing tools), you retain ownership of your content. However, you grant SnapRookies a limited, worldwide, non-exclusive, royalty-free license to:

• Store, process, and transmit your content as necessary to provide the service
• Create derivative works (such as thumbnails, compressed versions, or format conversions) for service functionality
• Display your content back to you and authorized users
• Backup and cache your content for service reliability and performance

This license terminates when you delete your content or close your account, except for content that has been cached or backed up, which may take up to 90 days to fully delete from all systems.

You represent and warrant that you own or have necessary rights to all content you upload, and that your content does not infringe any third-party intellectual property rights, privacy rights, or other legal rights.

5.5 Copyright Compliance and DMCA

SnapRookies respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA) and other applicable copyright laws. We respond promptly to valid copyright infringement notices and will remove or disable access to allegedly infringing material.

If you believe your copyrighted work has been infringed through our service, you may submit a DMCA takedown notice to our designated copyright agent at [email protected]. Your notice must include:

• Physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and information to locate it
• Your contact information including address, telephone number, and email
• Statement that you have a good faith belief that use of the material is not authorized
• Statement that the information in the notice is accurate and you are authorized to act on behalf of the copyright owner

We will investigate valid DMCA notices and take appropriate action, which may include removing content, terminating repeat infringers' accounts, and forwarding the notice to the alleged infringer. False or fraudulent DMCA notices may result in legal liability.

5.6 License to Use the Service

Subject to your compliance with these Terms, SnapRookies grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the service for your personal or internal business purposes. This license does not include any rights to:

• Modify, copy, reproduce, or create derivative works of the service or our software
• Reverse engineer, decompile, disassemble, or otherwise attempt to discover source code
• Sell, lease, rent, distribute, or sublicense access to the service
• Use the service for competitive analysis or to build competing products
• Remove or modify any proprietary notices, labels, or marks
• Use the service in any way that violates applicable laws or third-party rights

This license automatically terminates if you violate these Terms or upon termination of your account. Upon termination, you must cease all use of the service and destroy any copies of our software or content in your possession.

6. Privacy, Data Protection, and Security

6.1 Privacy Policy Incorporation

Your privacy is important to us. Our collection, use, storage, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference and forms part of this binding agreement. By using our service, you agree to the terms of our Privacy Policy and consent to our data practices as described therein.

We encourage you to read our Privacy Policy carefully to understand how we handle your information. The Privacy Policy explains what information we collect, how we use it, with whom we share it, and your rights regarding your data.

6.2 Data Collection and Usage

We practice data minimization and collect only information necessary to provide and improve our services:

Account Information: For registered users, we collect email addresses, passwords (securely hashed), and optional profile information. Guest users are assigned anonymous session identifiers without collecting personal information.

Usage Data: We collect information about how you use our service, including features accessed, downloads performed, AI generations created, and interaction patterns. This data is used to improve service performance, detect abuse, and enhance user experience.

Technical Data: We automatically collect technical information including IP addresses, browser type and version, device information, operating system, referring URLs, and access times. This data is used for service operation, security, and analytics.

Content Data: We temporarily store URLs, text prompts, and processing parameters necessary to provide downloading and AI generation services. User-uploaded files and generated content are stored according to your subscription tier and retention settings.

Communication Data: We retain records of support inquiries, feedback submissions, and other communications with our team to provide customer service and improve our offerings.

6.3 Data Storage and Retention

Different types of data are stored for different periods based on operational needs and legal requirements:

• Temporary Processing Files: Automatically deleted after 30 minutes following download or generation completion
• Cloud Storage Files: Retained according to your storage plan until you delete them or terminate your account
• Account Information: Maintained while your account is active and for up to 90 days after account deletion
• Usage Logs: Retained for 12 months for security, debugging, and compliance purposes
• Payment Records: Maintained for 7 years as required by tax and financial regulations
• DMCA and Legal Records: Retained indefinitely as required by law

6.4 Data Security Measures

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction:

• Encryption of data in transit using TLS 1.3 and HTTPS protocols
• Encryption of sensitive data at rest including passwords (bcrypt hashing) and payment information
• Regular security audits and vulnerability assessments
• Access controls and authentication systems including optional two-factor authentication (2FA)
• Secure cloud infrastructure hosted on reputable providers (AWS, Google Cloud)
• Automated backup systems with geographic redundancy
• Intrusion detection and prevention systems
• Security monitoring and incident response protocols
• Employee training on data protection and security best practices
• Limited data access on a need-to-know basis for authorized personnel only

Despite our security measures, no system is completely secure. We cannot guarantee absolute security and are not responsible for unauthorized access resulting from circumstances beyond our reasonable control. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately of any security breach or unauthorized access.

6.5 International Data Transfers

SnapRookies operates globally and your information may be transferred to, stored in, and processed in countries other than your country of residence, including the United States. These countries may have data protection laws different from those in your jurisdiction.

By using our service, you consent to the transfer of your information to countries outside your country of residence, including the United States, which may have different data protection rules. We implement appropriate safeguards for international data transfers including standard contractual clauses and data protection agreements.

6.6 GDPR and Data Protection Rights

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we comply with the General Data Protection Regulation (GDPR) and provide the following data protection rights:

• Right to Access: Request copies of your personal data and information about how we process it
• Right to Rectification: Correct inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restriction: Request limitation of processing of your personal data
• Right to Data Portability: Receive your personal data in a structured, machine-readable format
• Right to Object: Object to processing of your personal data for certain purposes
• Right to Withdraw Consent: Withdraw consent for data processing where consent was the legal basis
• Right to Lodge a Complaint: File complaints with supervisory authorities regarding our data practices

To exercise these rights, contact us at [email protected] with your request. We will respond within 30 days as required by GDPR. Some rights may be limited by applicable law or necessary for legitimate business purposes.

6.7 California Privacy Rights (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, disclose, and sell
• Right to request deletion of personal information
• Right to opt-out of sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights
• Right to request specific pieces of personal information collected

To exercise CCPA rights, contact us at [email protected] or use our designated request form. We will verify your identity before fulfilling requests and respond within 45 days as required by law.

6.8 Children's Privacy

Our service is not intended for users under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages. If we discover that a child under these age thresholds has provided us with personal information, we will promptly delete such information from our systems.

Users between 13 and 18 years old (or between 16 and 18 in the EEA) must have parental or guardian consent to use our services. Parents or guardians who believe their child has provided personal information to us without consent should contact us immediately at [email protected].

We comply with the Children's Online Privacy Protection Act (COPPA) and take reasonable steps to verify that users meet minimum age requirements. By using our service, you represent and warrant that you meet the applicable age requirements.

7. Service Availability, Modifications, and Termination

7.1 Service Availability and Uptime

We strive to provide reliable and consistent service availability. However, our service may be temporarily unavailable, interrupted, or delayed due to various factors including scheduled maintenance, emergency repairs, technical issues, server capacity limitations, network problems, third-party platform changes, security incidents, or events beyond our reasonable control.

We do not guarantee uninterrupted access or any specific uptime percentage. Scheduled maintenance will be announced in advance when possible through email notifications, website banners, or our status page. Emergency maintenance may be performed without advance notice when necessary for security or operational reasons.

PRO and PRO Extra subscribers receive priority restoration during outages and advance notice of planned maintenance, but we do not provide service level agreements (SLAs) or uptime guarantees for any subscription tier.

7.2 Service Modifications and Updates

We reserve the right to modify, update, enhance, reduce, suspend, or discontinue any aspect of our service at any time without prior notice or liability. This includes but is not limited to:

• Adding or removing supported platforms for video downloading
• Introducing new AI models or discontinuing existing ones
• Changing credit costs, earning methods, or allocation formulas
• Modifying subscription tiers, pricing, or features included in each tier
• Updating user interface, design, or user experience elements
• Implementing new security measures, authentication methods, or access controls
• Adjusting usage limits, rate limits, or capacity restrictions
• Changing cloud storage quotas, file retention policies, or upload limits
• Removing or restricting access to beta features or experimental tools
• Modifying API endpoints, functionality, or access requirements

We will attempt to provide reasonable notice of significant changes that materially affect your use of paid features, typically through email notifications, in-app announcements, or website notices. However, we are not obligated to provide advance notice for all changes, particularly those related to security, legal compliance, or technical requirements.

7.3 Third-Party Dependencies and Platform Changes

Our service depends on third-party platforms, APIs, and services including social media platforms (TikTok, Instagram, etc.), AI providers (OpenAI, Google, Replicate), cloud infrastructure providers (AWS, Google Cloud), payment processors (DodoPay), and other external services. Changes to these third-party services may affect our functionality without our control or advance notice.

We are not responsible for third-party service availability, policy changes, API restrictions, rate limiting, or discontinuation. If a third-party platform restricts or blocks our access, we may be unable to provide downloading or generation services for that platform. We will make reasonable efforts to adapt to third-party changes but cannot guarantee continued support for any specific platform.

7.4 Service Discontinuation

While we intend to provide our service indefinitely, we make no guarantee that the service will always be available or remain in operation. We may discontinue the service or any part thereof at our sole discretion for any reason including business decisions, legal requirements, technical limitations, or financial considerations.

If we decide to permanently discontinue the service, we will provide at least 30 days advance notice to active paid subscribers via email and website announcement. Free tier users may receive shorter notice or no advance notice. Upon service discontinuation, we will provide a reasonable opportunity (at least 30 days) for paid subscribers to download their cloud-stored content before permanent deletion.

In the event of service discontinuation, paid subscribers may receive pro-rata refunds for unused subscription time at our discretion, but we are not obligated to provide refunds. Credits and cloud storage are non-refundable digital goods with no cash value.

7.5 Account Termination by User

You may terminate your use of the service at any time:

Guest Users: Simply stop using the website. Clear your browser data to remove locally stored information including credits, session data, and preferences.

Registered Users: You may request account deletion through your account settings or by contacting [email protected]. Account deletion is permanent and irreversible. Upon account deletion:

• Your account will be immediately deactivated and you will lose access to all services
• All cloud-stored files will be permanently deleted (with up to 90 days for complete removal from backups)
• All credits, subscription benefits, and usage history will be forfeited
• Active subscriptions will be cancelled without refund for unused periods
• We will retain certain information as required by law for tax, legal, and compliance purposes
• Deletion cannot be undone and no data recovery is possible after completion

7.6 Account Termination by SnapRookies

We reserve the right to suspend or terminate your account and access to the service immediately, without prior notice or liability, at our sole discretion for any reason including but not limited to:

• Violation of these Terms of Service or any incorporated policies
• Fraudulent activity, payment disputes, or chargebacks
• Abuse of the service through excessive usage, automation, or resource consumption
• Illegal activities or content that violates laws or regulations
• Copyright infringement or repeated DMCA violations
• Security threats or malicious behavior
• Harassment, threats, or abusive conduct toward other users or staff
• Creating multiple accounts to circumvent restrictions
• Failure to pay subscription fees or rejected payments
• Providing false information or impersonating others
• Any conduct that we determine is harmful to the service, other users, or our business interests

Upon termination by SnapRookies:

• Your access to the service will be immediately revoked
• You forfeit all credits, subscription benefits, and stored content without refund
• We may delete your data immediately or retain it as necessary for legal compliance
• You remain liable for any outstanding fees, damages, or legal claims
• We may ban your IP address, email, payment method, or other identifiers to prevent re-registration
• Serious violations may be reported to law enforcement or relevant authorities

Termination does not relieve you of obligations that accrued before termination or that by their nature should survive termination, including indemnification, warranty disclaimers, limitations of liability, and dispute resolution provisions.

7.7 Effects of Termination

Upon termination of your account or these Terms for any reason:

• All licenses granted to you under these Terms immediately terminate
• You must immediately cease all use of the service and our intellectual property
• You must destroy or delete all copies of our software, content, or materials in your possession
• Outstanding payment obligations become immediately due and payable
• We may pursue collection of unpaid fees through third-party collection agencies
• All provisions of these Terms that by their nature should survive termination will continue to apply

Provisions that survive termination include but are not limited to: intellectual property rights, indemnification obligations, warranty disclaimers, limitations of liability, dispute resolution and arbitration clauses, governing law provisions, and any other sections that by their nature must survive to fulfill their purpose.

8. Disclaimers, Warranties, and Limitations of Liability

8.1 Service "As Is" Disclaimer

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SNAPROOKIES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUALITY, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that:

• The service will be uninterrupted, timely, secure, or error-free at any time
• The results obtained from using the service will be accurate, complete, or reliable
• The quality of any content, products, services, information, or other material obtained through the service will meet your expectations or requirements
• Any errors, bugs, or defects in the service will be corrected
• The service will be compatible with all devices, browsers, or operating systems
• The service will be available in all geographic locations at all times
• Downloaded content will be in any particular quality, format, or resolution
• AI-generated content will be accurate, appropriate, unique, or suitable for your purposes
• Cloud storage will be perpetually available or data will never be lost
• Third-party platforms will continue to be accessible or compatible with our service

8.2 AI-Generated Content Disclaimer

AI-GENERATED CONTENT IS PROVIDED AS-IS WITHOUT ANY WARRANTIES REGARDING ACCURACY, QUALITY, APPROPRIATENESS, OR SUITABILITY FOR ANY PURPOSE. AI MODELS MAY PRODUCE BIASED, OFFENSIVE, INACCURATE, OR INAPPROPRIATE CONTENT DESPITE SAFEGUARDS AND CONTENT FILTERS.

We specifically disclaim any warranty that AI-generated content will:

• Be factually accurate, complete, or current
• Be free from bias, stereotypes, or offensive elements
• Be unique, original, or non-infringing of third-party rights
• Be suitable for any particular purpose or use case
• Comply with platform-specific content policies or guidelines
• Meet professional, commercial, or publishing standards
• Be free from errors, artifacts, or technical issues
• Match your expectations or prompt descriptions exactly

YOU MUST REVIEW, VERIFY, AND TAKE RESPONSIBILITY FOR ALL AI-GENERATED CONTENT BEFORE USE. WE ARE NOT LIABLE FOR ANY DAMAGES ARISING FROM YOUR USE OF AI-GENERATED CONTENT.

8.3 Third-Party Dependencies Disclaimer

Our service depends on third-party platforms, APIs, and services beyond our control. We disclaim all warranties and liability related to:

• Availability, performance, or functionality of third-party platforms
• Changes to third-party terms of service, APIs, or policies
• Quality, accuracy, or legality of content from third-party platforms
• Actions taken by third-party platforms against your accounts
• Violations of third-party platform terms resulting from your use of our service
• Third-party AI model outputs, limitations, or errors
• Payment processor errors, delays, or security issues
• Cloud infrastructure provider outages or data loss

8.4 No Responsibility for User Content

WE DISCLAIM ALL LIABILITY FOR CONTENT YOU DOWNLOAD, UPLOAD, CREATE, GENERATE, OR DISTRIBUTE USING OUR SERVICE. YOU ARE SOLELY RESPONSIBLE FOR:

• Ensuring you have rights to download and use content
• Obtaining necessary permissions and licenses
• Compliance with copyright laws and fair use provisions
• Compliance with platform terms of service
• Legal consequences arising from your use of content
• Accuracy and appropriateness of AI-generated content you use
• Any claims, damages, or liabilities resulting from your content usage

8.5 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SNAPROOKIES, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to, use of, or inability to access or use the service
• Any conduct or content of any third party on or through the service
• Any content obtained from the service, whether through downloading, AI generation, or otherwise
• Unauthorized access, use, or alteration of your transmissions, content, or data
• Statements or conduct of any third party on the service
• Service interruptions, outages, errors, or data loss
• AI-generated content quality, accuracy, or appropriateness
• Copyright infringement claims arising from your use of the service
• Actions taken by third-party platforms against your accounts
• Payment processing errors or financial losses
• Security breaches or data compromises despite our safeguards
• Any other matter relating to the service

THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY REGARDLESS OF THE THEORY OF LIABILITY (WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF SNAPROOKIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.6 Maximum Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SNAPROOKIES' TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF:

• The amount you have paid to SnapRookies in the twelve (12) months preceding the event giving rise to liability, or
• One hundred dollars ($100.00)

Since basic service usage is free, for free tier users our maximum liability would be limited to $100.00 for all claims. For paid subscribers, liability is limited to actual subscription fees paid or $100, whichever is greater.

8.7 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, our liability and warranties shall be limited to the maximum extent permitted by law. If any limitation or exclusion is determined to be unenforceable in a particular jurisdiction, that limitation or exclusion shall not apply to you if you reside in that jurisdiction, but all other limitations and exclusions shall remain in full force and effect.

8.8 Force Majeure

SnapRookies shall not be liable for any failure or delay in performance of our obligations under these Terms due to causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, civil unrest, government actions or regulations, pandemics or epidemics, labor strikes, internet or telecommunications failures, cyber-attacks, power outages, third-party service failures, or any other events beyond our reasonable control (collectively, "Force Majeure Events").

During Force Majeure Events, our performance obligations under these Terms shall be suspended for the duration of the event. We will make commercially reasonable efforts to minimize the impact and resume normal operations as quickly as possible. Prolonged Force Majeure Events lasting more than 30 consecutive days may give us the right to terminate service without liability for refunds.

9. Indemnification

You agree to defend, indemnify, and hold harmless SnapRookies and its parent company, subsidiaries, affiliates, officers, directors, employees, agents, partners, suppliers, licensors, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to reasonable attorneys' fees, court costs, expert witness fees, and litigation expenses) arising from or relating to:

• Your access to, use of, or misuse of the service and all features therein
• Your violation of any provision of these Terms of Service or any incorporated policy
• Your violation of any third-party right, including without limitation any intellectual property right, copyright, trademark, patent, trade secret, privacy right, publicity right, or property right
• Your violation of any applicable law, regulation, or ordinance in any jurisdiction
• Content you download, create, generate, upload, transmit, store, or distribute through the service
• Your use of downloaded content in violation of copyright laws or content creator rights
• Your use of AI-generated content that infringes third-party rights or violates applicable laws
• Claims that your use of the service caused damage to a third party
• Claims that content you obtained through our service violates third-party rights
• Your violation of third-party platform terms of service resulting from use of our downloading services
• Unauthorized access or use of your account by third parties due to your failure to secure your credentials
• Your fraudulent activities, payment disputes, or chargebacks
• Any claim that your conduct or content is harmful, offensive, defamatory, or otherwise objectionable
• Any negligent or wrongful conduct by you or anyone accessing the service through your account

This indemnification obligation includes but is not limited to:

• Copyright infringement claims from content creators whose works you downloaded or used without authorization
• Intellectual property infringement claims related to AI-generated content you created and used
• Claims from social media platforms regarding violations of their terms of service
• Privacy violation claims from individuals whose content you downloaded or distributed without consent
• Defamation, libel, or slander claims arising from content you created or distributed
• Claims from third parties harmed by your misuse of our AI tools
• Regulatory fines or penalties resulting from your illegal use of the service
• Claims from payment processors or financial institutions related to fraudulent transactions

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such cases, you agree to cooperate fully with our defense of such claims. You may not settle any claim that affects our rights or interests without our prior written consent.

This indemnification obligation will survive the termination or expiration of these Terms and your use of the service. The indemnification obligations set forth in this section are in addition to, and not in lieu of, any other indemnification obligations set forth in a written agreement between you and SnapRookies.

Your indemnification obligations under this section shall be unlimited in amount and duration, except to the extent limited by applicable law. This means that there is no cap on the damages, costs, or expenses for which you may be liable under this indemnification provision.

10. Dispute Resolution, Arbitration, and Governing Law

10.1 Governing Law

These Terms of Service and any separate agreements whereby we provide services to you shall be governed by and construed in accordance with the laws of the United States and the State of [Your State], without regard to its conflict of law provisions. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

10.2 Jurisdiction and Venue

Subject to the arbitration provisions below, you agree that any legal action or proceeding arising out of or relating to these Terms or your use of the service shall be brought exclusively in the federal or state courts located in [Your County], [Your State], United States. You irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection to the laying of venue or any claim of inconvenient forum.

10.3 Mandatory Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

You and SnapRookies agree that any dispute, claim, or controversy arising out of or relating to these Terms or the service (collectively, "Disputes") will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes. This includes disputes arising before these Terms took effect and disputes that may arise after termination of these Terms.

Exceptions to Arbitration: Either party may bring a lawsuit in court in the following limited circumstances:

• Claims in small claims court that are within that court's jurisdiction
• Claims seeking injunctive or equitable relief for unauthorized use of intellectual property
• Claims related to the enforcement or validity of either party's intellectual property rights

10.4 Arbitration Procedures

The arbitration will be conducted by a single arbitrator in accordance with the AAA's rules. The arbitrator shall have exclusive authority to resolve all disputes, including but not limited to the interpretation, applicability, enforceability, or formation of these Terms, including any claim that all or any part of these Terms is void or voidable.

The arbitration will take place in [Your County], [Your State], or at another mutually agreeable location. If your claim is for $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing.

The arbitrator's decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.

10.5 Costs and Fees

Payment of all filing, administration, and arbitrator fees will be governed by the AAA's rules. If your claim is for $10,000 or less, we will reimburse you for all filing, administration, and arbitrator fees you pay as long as the arbitrator finds that your claim was non-frivolous. Each party will bear the expense of their own attorneys' fees and costs in arbitration unless the arbitrator determines that a claim or defense was frivolous or brought for an improper purpose.

10.6 Class Action Waiver

YOU AND SNAPROOKIES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR COLLECTIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND SNAPROOKIES AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE, CLASS, OR COLLECTIVE PROCEEDING.

If this class action waiver is found to be unenforceable with respect to any particular dispute, then that dispute shall not be subject to arbitration and shall be decided by a court of competent jurisdiction, but the class action waiver shall remain in full force and effect with respect to all other disputes.

10.7 Opt-Out Right

You have the right to opt out of this arbitration agreement. If you opt out, neither you nor we can require the other to participate in an arbitration proceeding. To opt out, you must notify us in writing within 30 days of the date you first accepted these Terms by sending an email to [email protected] with "Arbitration Opt-Out" in the subject line. Your opt-out notice must include your full name, email address, and a clear statement that you wish to opt out of this arbitration agreement.

10.8 Informal Dispute Resolution

Before initiating arbitration or court proceedings, you agree to first contact us at [email protected] to attempt to resolve the dispute informally. We will attempt to resolve disputes through good faith negotiations for at least 30 days before either party may initiate formal proceedings. This informal dispute resolution requirement may be waived by mutual written agreement.

10.9 Time Limitation on Claims

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the service or these Terms must be filed within ONE (1) YEAR after such claim or cause of action arose, or be forever barred. This one-year limitation period begins to run on the date the claim or cause of action first accrued.

10.10 International Users

If you are accessing our service from outside the United States, you acknowledge that you are doing so at your own initiative and are responsible for compliance with applicable local laws. By using our service, you consent to the transfer of information to the United States and other countries for storage, processing, and use.

Certain countries may have laws requiring disputes to be resolved in local courts or prohibiting certain aspects of these Terms. If you are located in such a jurisdiction and the mandatory laws of your jurisdiction conflict with these Terms, those mandatory laws shall control to the extent of the conflict, but only in that jurisdiction.

11. Miscellaneous Provisions

11.1 Entire Agreement

These Terms of Service, together with our Privacy Policy, Cookie Policy, DMCA Policy, Disclaimer, and any other legal notices or policies published by us on the service, constitute the entire agreement between you and SnapRookies concerning your use of the service and supersede all prior or contemporaneous communications, proposals, representations, and agreements, whether electronic, oral, or written, between you and SnapRookies with respect to the service.

No modification, amendment, or waiver of any provision of these Terms will be effective unless it is in writing and signed by an authorized representative of SnapRookies. A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

11.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, then:

• Such provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its intent
• If modification is not possible, such provision shall be severed from these Terms
• The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of the remaining provisions
• All other provisions shall remain in full force and effect

11.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of SnapRookies. No waiver in one instance shall be deemed a waiver in any future instance.

Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise permitted by law.

11.4 Assignment

You may not assign, transfer, or delegate these Terms or your rights and obligations hereunder without our prior written consent. Any attempted assignment, transfer, or delegation without such consent will be null and void. We may freely assign, transfer, or delegate these Terms and our rights and obligations hereunder without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.

Subject to the foregoing restrictions, these Terms will be binding upon, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns.

11.5 No Third-Party Beneficiaries

These Terms are for the sole benefit of you and SnapRookies and do not create any third-party beneficiary rights. No other person or entity shall be entitled to rely upon or enforce any provision of these Terms. This includes but is not limited to content creators, social media platforms, AI providers, payment processors, or any other third parties mentioned in or affected by these Terms.

11.6 Relationship of the Parties

Nothing in these Terms shall be construed to create a partnership, joint venture, agency, franchise, sales representative, or employment relationship between you and SnapRookies. You have no authority to make or accept any offers or representations on our behalf. You will not represent yourself as an agent, representative, employee, or affiliate of SnapRookies.

11.7 Notices

We may provide notices to you via email, website postings, in-app notifications, or other reasonable means. You consent to receive communications from us electronically, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Notices to SnapRookies must be sent via email to [email protected] or via certified mail to our registered business address. Notices shall be deemed given:

• When delivered personally
• When sent by certified or registered mail, return receipt requested, three (3) business days after deposit in the mail
• When sent by email, upon confirmation of receipt

11.8 Survival

All provisions of these Terms which by their nature should survive termination shall survive termination, including without limitation: ownership provisions, warranty disclaimers, indemnification obligations, limitations of liability, dispute resolution and arbitration provisions, governing law and jurisdiction, and any other provisions that must survive to fulfill their essential purpose.

11.9 Headings and Interpretation

The section and subsection headings in these Terms are for convenience only and shall not affect the interpretation of these Terms. As used in these Terms, "including" means "including but not limited to." The words "herein," "hereof," "hereunder," and similar terms refer to these Terms as a whole and not to any particular section or provision.

11.10 Language

These Terms are drafted in English. If these Terms are translated into any other language, the English version shall prevail to the extent of any conflict or ambiguity. You acknowledge that you have read and understood these Terms in English or have had them translated to your satisfaction.

11.11 U.S. Export Controls

You acknowledge that the service and software may be subject to export control laws and regulations of the United States and other countries. You agree not to use, export, re-export, or transfer the service or software in violation of any applicable export control laws or regulations. You represent and warrant that you are not:

• Located in, or a resident or national of, any country subject to a U.S. government embargo or designated as a "terrorist supporting" country
• Listed on any U.S. government list of prohibited or restricted parties
• Subject to any other export restrictions or sanctions

11.12 Government Use

If you are a U.S. government entity or accessing the service on behalf of the U.S. government, the service constitutes "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R. § 12.212. Consistent with 48 C.F.R. § 12.212 and 48 C.F.R. §§ 227.7202-1 through 227.7202-4, all U.S. government users acquire the service with only those rights set forth in these Terms.

12. Contact Information and Support

If you have any questions, concerns, or comments about these Terms of Service, please contact us through the following channels:

Support Hours: Our support team is available Monday through Friday, 9:00 AM to 6:00 PM EST (excluding holidays). We strive to respond to all inquiries within 24-48 business hours. PRO and PRO Extra subscribers receive priority support with faster response times.

Emergency Security Issues: For critical security vulnerabilities or data breaches, please contact [email protected] immediately with "URGENT SECURITY" in the subject line. We maintain a 24-hour response protocol for critical security issues.

When contacting us about these Terms, please include:

• Your full name and contact information
• Your account email address (if you have a registered account)
• A clear and detailed description of your question, concern, or issue
• Reference to the specific section or provision of these Terms if applicable
• Any relevant screenshots, error messages, or documentation
• Your preferred method and timeline for response

We will respond to inquiries about these Terms within 30 days of receipt, or within shorter timeframes as required by applicable law (such as GDPR or CCPA data subject requests).

Additional Resources:

• Help Center: Visit our comprehensive help center at snaprookies.org/help-center
• FAQ Page: Common questions answered at snaprookies.org/faq
• Privacy Policy: Full details at snaprookies.org/privacy-policy
• DMCA Policy: Copyright procedures at snaprookies.org/dmca-policy
• System Status: Check service status at snaprookies.org/system-status

13. Acknowledgment and Acceptance

BY ACCESSING OR USING SNAPROOKIES.ORG, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE IN THEIR ENTIRETY, UNDERSTAND THEM, AND AGREE TO BE LEGALLY BOUND BY ALL PROVISIONS CONTAINED HEREIN. YOU FURTHER ACKNOWLEDGE THAT THESE TERMS CONSTITUTE A BINDING LEGAL AGREEMENT BETWEEN YOU AND SNAPROOKIES.

You represent and warrant that:

• You have the legal capacity and authority to enter into these Terms and form a binding contract
• You are at least 13 years of age (or 16 years of age in the European Economic Area) or have obtained parental consent
• Your use of the service will not violate any applicable local, state, national, or international law or regulation
• All information you provide to us is accurate, current, and complete
• You will maintain the accuracy of such information and promptly update it as necessary
• You understand that unauthorized use of the service may give rise to claims for damages and/or be a criminal offense
• You have read and agree to our Privacy Policy, Disclaimer, and all other incorporated policies

If you are using the service on behalf of an organization, business, or other legal entity, you represent and warrant that you are authorized to bind that entity to these Terms, and in such case "you" and "your" shall refer to that entity.

IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT AUTHORIZED TO USE THE SERVICE AND MUST IMMEDIATELY CEASE ALL ACCESS AND USE OF THE SERVICE.