Frequently Asked Questions

Everything you need to know about SnapRookies

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SnapRookies is a free video and audio downloader that works with all major social media platforms. Simply paste any video link from TikTok, Instagram, Facebook, Twitter, or other supported platforms. Choose whether you want to download the video or extract just the audio, then click process. Our servers handle the download using advanced tools like yt-dlp and FFmpeg. No registration required - just paste, choose, and download!

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No! SnapRookies.org works without any registration, login, or account creation. We use a session-based credit system that gives you 10 free credits when you first visit. Your credits are saved in your browser until you use them up. This keeps the experience simple and protects your privacy - no emails, passwords, or personal information required.

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Video download (1 credit) saves the entire video file as MP4 in the highest quality available, perfect for reposting or offline viewing. Audio extraction (3-5 credits) uses FFmpeg to extract only the audio track and converts it to high-quality MP3 format. Audio extraction costs more because it requires additional server processing and advanced algorithms to maintain audio quality.

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There are several ways to earn free credits: 1) Daily Check-in (+2 credits every 24 hours), 2) Follow Creators (+3 credits per new follow), 3) Watch Promoted Videos (+5 credits per video). When you run out of credits, you'll see a 'Follow Creators' modal with opportunities to earn more. We verify follows through engagement tracking to ensure creators get real followers.

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We support TikTok, Instagram (Reels and IGTV), Facebook, Twitter/X, Snapchat, Reddit, Pinterest, Vimeo, Likee, and LinkedIn. Our system auto-detects the platform from your URL and uses the appropriate download method. Each platform has specialized extraction technology to ensure the best quality and fastest speeds. We're constantly adding new platforms based on user demand.

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Most videos download without issues regardless of size. Very large files (over 500MB) may take longer to process but will still work. For audio extraction, we require a minimum file size of 3MB to ensure quality output. We automatically delete all processed files from our servers after 30 minutes for privacy and storage management.

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Yes! We prioritize your privacy above everything else. We don't store any personal information, video content, download history, or browsing data. All processing happens on our secure servers and files are automatically deleted after 30 minutes. We only track anonymous usage statistics to improve our service. No emails, no accounts, no tracking - just pure privacy.

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Ads help us keep SnapRookies.org completely free for everyone. The revenue from ads covers our server costs, bandwidth, development, and infrastructure expenses. We try to keep ads non-intrusive and relevant while maintaining the free service. This allows us to offer unlimited downloads without charging users any money.

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Absolutely! SnapRookies.org is designed mobile-first and works perfectly on all devices - smartphones, tablets, and desktop computers. The interface is fully responsive and optimized for touch interactions. You can download content just as easily on your phone as on your computer, with the same speed and quality.

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Audio extraction maintains the original audio quality from the source video, typically delivering 128kbps to 320kbps MP3 quality depending on the original video's audio track. We use professional-grade FFmpeg processing to ensure the best possible audio quality while keeping file sizes reasonable. The exact quality depends on the source material.

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Yes! Our advanced technology automatically removes watermarks from downloaded videos while preserving the original quality. This works for TikTok, Instagram, and most other platforms. The watermark removal is built into our processing pipeline, so you always get clean, professional-looking videos perfect for reposting or personal use.

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Most video downloads complete in 10-30 seconds, while audio extraction typically takes 30-60 seconds due to additional processing. Speed depends on video length, quality, and current server load. Our globally distributed servers ensure optimal performance regardless of your location. We're constantly optimizing our infrastructure for faster processing.

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Currently, you can process one video at a time to ensure optimal quality and speed for each download. However, you can queue multiple downloads by processing them one after another. We're considering batch download features for future updates based on user feedback and server capacity improvements.

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If a download fails, your credits are automatically refunded - you're never charged for failed downloads. Common causes include invalid URLs, private content, or temporary server issues. Try refreshing the page and attempting again. If problems persist, the content might be private, deleted, or from an unsupported platform variation.

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No, we can only download publicly available content that you have permission to access. Private videos, age-restricted content, or content behind login walls cannot be downloaded. This is both a technical limitation and a privacy/legal protection. Always ensure you have permission to download and use the content you're accessing.

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Downloading content for personal use is generally legal under fair use provisions. However, you should always respect copyright laws and creators' rights. Never redistribute copyrighted content without proper authorization. Use downloaded content responsibly and always credit original creators when sharing or reposting their work.

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Audio extraction requires significantly more server processing power and advanced algorithms. While video downloads are essentially file transfers, audio extraction involves: 1) Video analysis, 2) Audio track isolation, 3) Format conversion with FFmpeg, 4) Quality optimization, 5) Compression algorithms. This intensive processing justifies the higher credit cost.

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Since SnapRookies is completely free and uses a credit system instead of money, there are no monetary refunds. However, if you experience technical issues or failed downloads, your credits are automatically refunded. We're committed to providing the best possible service and will always make things right if something goes wrong.

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We love hearing from our community! You can report bugs, request features, or provide feedback by emailing us at [email protected]. Include as much detail as possible about the issue or feature request. We read every email and prioritize improvements based on community feedback and usage patterns.

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Yes! SnapRookies will always remain free. Our entire philosophy is built around community engagement rather than payment. We'll never sell credits or charge money for downloads. The platform is sustained through non-intrusive advertising and our commitment to keeping content downloading accessible to everyone, regardless of financial situation.

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